Frequently asked questions (FAQ) -
Before all, if bots/tools are not working, check manually in game to see if darkorbit works, check all the time the website to see if new version and check always the STATUS from our website.
Q: How I start / run Vertex Bot ?
A: Very simple, follow the steps from this link
Q: How I buy a license Vertex Bot ?
A: Very simple, follow the steps from this link
Q: How I move a license Vertex Bot ?
A: You have unlimited moves, just generate new Authentication key, and copy paste it on new computer. Works with one computer in same time if 1 Session license.
Q: How do I start multiple accounts with 2 or 4 Session license ?
A: You need to install Vertex Bot in different folder for each separate darkorbit account and run it separately.
Or you can run on multiple computers, or share with your friends. (do not share your vertex account page, only the auth key)
Q: What happens if I buy new license but the current one it`s not over ?
A: You need to wait until current license expire. You can also activate it on a new vertex account, but please remember the user and password. The time on license doesnt go off until you activate it.
Q: How do I upgrade my current license ?
A: Currently you cannot upgrade your license, you need to wait until license expire in order to buy another type of license.
So if you have 1 Session license, you cannot upgrade to 2 Session or 4 Session, you need to wait until expire.
Q: I cannot activate license, give error: * Invalid license key ?
A: You mistype the license, make sure you copy paste without spaces and write correctly.
Q: It gives me error about qt5core.dll not installed ?
A: Please install the necessary files according to how to instructions.
Q: Why I see black screen in bot browser instead loading the map ?
A: You dont have the latest/installed flash player for Opera and Chromium.
Q: What happens with the license time when bot is OFFLINE ?
A: All the time is added back to your license. We always compensate even more than you loose. You can check this in your Vertex account page under “Profile” link.
Q: Why the bot goes in state "OFFLINE" and show message in bot "The bot is currently offline and will stay so until an update arrives." ?
A: All the time when Darkorbit client version is updated, the bot is offline until
we update the bot. This is mandatory and expect happens at least once / week (never
more than 5 times / week). Check our website for updates, usually 4-
Q: Why the bot "still running while the bot is OFFLINE" ?
A: If you dont stop your bot, or connect to map manually, the bot is fine to run, because he will use the old client version from darkorbit, which is fine and safe because same thing can happen if you play in browser.
Q: Why after a time the bot "collect less uridium from boxes" ?
A: Learn the game darkorbit before use our bot, there is a cooldown for boxes, if you only keep collecting boxes without breaks / killing npc instead, you will get very low uridium.
In order to restore cooldown, just dont collect boxes for few days. Read more about this on Darkorbit forums.
Q: Is the bot "compatible with MAC OS" ?
A: No. You can try with virtual machine emulator Oracle VM VirtualBox (free), download the bot and see if you can open.
If still not working, you can use our bot services so you dont need anymore the bot or the license.
Q: Got a new question / problem ?
A: Contact us, this FAQ will be updated.
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